1. Introduction
These terms and conditions and the documents referred to below (the “Terms”) apply to the use of the current website (the “web Site”) and its related or connected services (collectively, the “Service”). You should carefully review these Terms as they contain important information concerning your rights and obligations concerning the use of the Site and form a binding legal agreement between you, our customer (the “Customer”), and the us. By using this Website and/or accessing the Service for you, whether you are a guest or a registered user with an account (“Account”), agree to be bound by these Terms, together with any amendments, which may be published from time to time. If you do not accept these Terms, you should refrain from accessing the Service, and the use of the Website. The Service is owned by UniqueGame N. V., a limited liability company registered in Curacao with company registration number 144499 with registered address at Dr. H. Fergusonweg 1, Curaçao.
2. General Terms
We reserve the right to revise and amend the Terms (including any document referred to and linked to below) at any time. You should visit this page occurs periodically to review the Terms and Conditions. Amendments will be binding and effective immediately upon publication on this Website. If you object to any such changes, you must immediately stop using the Service. Your continued use of the Website following such publication will indicate your agreement to be bound by the Terms of the amended. Any bets not settled prior to the changed Terms taking effect, will be subject to the pre-existing Terms.
3. Your Obligations
You acknowledge that at all times when accessing the Website and using the Service:
- 3.1. You are over 18 or the legal age at which gambling or gaming activities are allowed under the law or jurisdiction that applies to you. We reserve the right to request proof of age documents from you at any time.
- 3.2. You are of legal capacity and can enter into a binding legal agreement with us. You must not access the Website or use the Service if you are not of legal capacity.
- 3.3. You are a resident in a jurisdiction that allows gambling. You are not a resident of any country in which the access to online gambling to its residents or to any person within such country is prohibited. It is your sole responsibility to ensure that your use of the service is lawful.
- 3.4. You may not use VPN, proxy, or similar services, or devices, in that mask or manipulate the identification of your real location.
- 3.5. You are the authorized user of the payment method you use.
4. Restricted use
- 4.1.1. If you are under the age of 18 years or if you are not legally able to enter into a binding legal agreement with us.
- 4.1.2. If you reside in a country in which the access to online gambling is prohibited.
You agree that at all times when using the Service:
- 5.1. We reserve the right to refuse to accept a registration application from any applicant at our sole discretion and without any obligation to communicate a specific reason.
- 5.2. Before using the Service, you must personally complete the registration form and read and accept these Terms. In order to start betting on the Service, or withdraw your winnings, we may require you to become a verified Customer, which includes passing certain checks. You may be required to provide a valid proof of identification and any other document as it may be deemed necessary.
- 5.3. You have to provide accurate contact information, including that of a valid email address (“Registered E-mail Address”), and to update such information in the future, to keep it accurate. It is your responsibility to keep your contact details up-to-date on your Account. Failure to do so may result in you failing to receive important Account related notifications and information from us.
- 5.4. You are only allowed to register one Account with the Service. Accounts are subject to immediate closure if it is found that you have multiple Accounts registered with us.
6. Your Account
6.1. Companies could use several currencies, in this case, all the Account balances and transactions appear in the currency used for the transaction.
6.2. We do not give credit for the use of the Service.
6.3. We may close or suspend an Account if you are not, or we reasonably believe that you are not complying with these Terms, or to ensure the integrity or fairness of the Service, or if we have other reasonable grounds to do so. We may not always be able to give you prior notice.
6.4. We reserve the right to close or suspend any Account without prior notice and return all funds. Contractual obligations already matured will, however, be honoured.
6.5. We reserve the right to refuse, restrict, cancel or limit any wager at any time for whatever reason, including any bet perceived to be placed in a fraudulent manner in order to circumvent our betting limits and/or our system's regulations.
6.6. If any amount is mistakenly credited to your Account in it, it's our property and when we become aware of any such mistake, we shall notify you and the amount will be withdrawn from your Account.
6.7. If, for any reason, your Account goes overdrawn, you shall be in debt to us for the amount overdrawn.
6.8. You must inform us as soon as you become aware of any errors with respect to your Account.
6.9. Please remember that betting is purely for entertainment and pleasure, and you should stop as soon as it stops being fun. Absolutely do not bet anything you can't afford to lose. If you feel that you may have lost control of your gambling, we offer a self-exclusion option.
7. Inactive Accounts
7.1. We will charge you a fee of 5 EUR (or currency equivalent) per calendar month (Inactive Account Fee) if you have not logged into your Account, or logged out from your Account, or used the Service, or made any bets for twelve consecutive months or more.
7.2. You will be notified that we will start charging you the fee in the eleventh month of inactivity, and you will always have the option to log in and withdraw your funds.
7.3. The Inactive Account Fee will be withdrawn from your Account on a monthly basis, to the extent that your Account remains in credit and only for the period during which there remains Account Activity after the initial twelve-month period has passed. If the balance of your Account is less than 5 EUR (or equivalent currency), the fee shall comprise the remaining funds in your Account.
8. The Payment Transactions and Processors
8.1. You are fully responsible for paying all monies to us. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party, in order to avoid a liability legitimately incurred. You will reimburse us for any charge-backs, denial, or reversal of a payment you make and any loss suffered by us as a consequence thereof. We reserve the right to also impose an administration fee of € 50 or currency equivalent per charge-back, denial, or reversal of a payment you make.
8.2. We reserve the right to use third-party electronic payment processors and/or merchant banks to process payments made by you and you agree to be bound by their terms and conditions providing they are made aware to you and those terms do not conflict with these Terms.
9. Errors
9.1. In the event of an error or malfunction of our system, or process, all bets are rendered void. You are under an obligation to inform us immediately as soon as you become aware of any error with the Service. In the event of communications or system errors or bugs or viruses occurring in connection with the Service, and/or payments made to you as a result of the defect or error in the Service, we will not be liable to you or to any third party, for any direct or indirect costs, expenses, losses, or claims arising or resulting from such errors and we reserve the right to void all games/bets in question and take any other action to correct such errors.
10. The Rules of Play, refunds and cancellations
10.1. The winner of an event will be determined on the date of the event's date, and we will not recognize protested or overturned decisions for wagering purposes.
10.2. All results posted shall be final after 72 hours and the queries will be entertained after that period of time. Within 72 hours after results are posted, we will only reset/correct the results due to human error, system error, or mistakes made by the referring results source.
10.3. If the match result is overturned for any reason or by the governing body of the match within the payout period, then all money will be refunded.
11.1. All communications and notices to be given under these Terms by you to us shall be sent using the Customer Support form on the Website.
11.2. All communications and notices to be given under these Terms by us to you shall, unless otherwise specified in these Terms, be either posted on the Website, and/or sent to the Registered E-mail Address we hold on our system for the relevant Customer. The method of such communication shall be in our sole and exclusive discretion.
11.3. All communications and notices to be given under these Terms by either you or us shall be in writing in the English language and must be given to and from the Registered E-mail Address in your Account.
11.4. From time to time, we may contact you by email for the purpose of offering you information about betting, unique promotional offerings, and other information from the pleasure.casino. You agree to receive such emails, if you agree to these Terms when registering at the Website! You can choose to "opt out" of receiving such promotional offerings from us at any time by submitting your request to the Customer Support.
12. Matters Beyond Our Control
We cannot be held liable for any failure or delay in providing the Service due to an event of Force Majeure, which could reasonably be considered to be outside our control, despite execution of reasonable preventative measures, such as: an act of God; trade or labour dispute; power cut; act, failure, or omission of any government or authority; obstruction or failure of telecommunication services or any other delay or failure caused by a third party, and, we will not be liable for any resulting loss or damage that you may suffer. In such an event, we reserve the right to cancel or suspend the Service without incurring any liability.
13. Liability
13.1. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT COMPENSATE YOU FOR ANY REASONABLY FORESEEABLE LOSS OR DAMAGE (EITHER DIRECT OR INDIRECT), YOU MAY SUFFER IF WE FAIL TO CARRY OUT OUR OBLIGATIONS UNDER THESE TERMS UNLESS WE BREACH ANY DUTY IMPOSED ON US BY LAW (INCLUDING IF WE CAUSE DEATH OR PERSONAL INJURY BY OUR NEGLIGENCE) IN WHICH CASE WE SHALL NOT BE LIABLE TO YOU IF THAT FAILURE IS ATTRIBUTED TO: (I) IS YOUR OWN FAULT; AND (II) A THIRD PARTY UNCONNECTED WITH OUR PERFORMANCE OF THESE TERMS (FOR INSTANCE, PROBLEMS DUE TO THE COMMUNICATIONS NETWORK PERFORMANCE, CONGESTION, AND THE KEYBOARD OR THE PERFORMANCE OF YOUR COMPUTER EQUIPMENT); OR (III) ANY OTHER EVENTS WHICH NEITHER WE NOR OUR SUPPLIERS COULD HAVE FORESEEN OR FORESTALLED EVEN IF WE OR THEY HAD TAKEN REASONABLE CARE.
13.2. IN THE EVENT THAT WE ARE HELD LIABLE FOR ANY EVENT, UNDER THESE TERMS, OUR TOTAL AGGREGATE LIABILITY TO YOU UNDER OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED (A) THE VALUE OF THE BETS AND OR WAGERS YOU PLACED VIA YOUR ACCOUNT IN RESPECT OF THE RELEVANT BET/WAGER OR PRODUCT THAT GAVE RISE TO THE RELEVANT LIABILITY, OR (B) TO EUR 500 IN THE AGGREGATE, WHICHEVER IS LOWER.
13.3. WE STRONGLY RECOMMEND THAT YOU: (I) TAKE CARE TO VERIFY THE SUITABILITY AND COMPATIBILITY OF THE SERVICE WITH YOUR OWN COMPUTER EQUIPMENT PRIOR TO USE; AND (II) TO TAKE REASONABLE PRECAUTIONS TO PROTECT YOURSELF AGAINST HARMFUL PROGRAMS OR MOBILE DEVICES, INCLUDING THROUGH THE INSTALLATION OF ANTI-VIRUS SOFTWARE.
14.2. If we have found that you: (a) are currently under 18 years, or (b) were under 18 years, or below, the majority of the age, which applies to you at the relevant time; or (c) that you have been betting as an agent for or at the behest of a person under 18 years or below the majority age, all the games credited to your Account will be retained; all winnings gained from betting through the Service whilst under the act must be paid to us on demand.
14.3. This condition also applies to you if you are over the age of 18 years, but you are placing your bets within a jurisdiction which specifies a higher age than 18 years, it is legal for betting and you are below that legal minimum age in that jurisdiction.
15. Fraud
We will seek criminal and contractual sanctions against any Customer involved in fraud, dishonesty, or criminal acts. We will withhold payment to any Customer where any of these are suspected. The Customer shall indemnify and shall be liable to pay to us on demand all costs, charges, or losses sustained or incurred by us (including any direct, indirect or consequential loss, loss of profit, loss of business, and loss of reputation) arising directly or indirectly from the Customer's fraud, dishonesty, or criminal act.
16. Intellectual Property
16.1. Any unauthorised use of our name and logo may result in legal action being taken against you.
16.2. We are the sole owners of the rights in and to the Service, our technology, software, and business systems (the "Systems") as well as our odds. You must not use your personal profile for your own commercial gain (such as selling your status update to an advertiser), and when selecting a name for your Account we reserve the right to remove or reclaim it if we believe it appropriate.
16.3. You may not use our URL, trademarks, trade names, and/or trade dress, logos, marks ("Marks") and/or our odds in connection with any product or service that is not ours, in any manner likely to cause confusion among Customers or the public, or in any way that disparages us.
17.1. Subject to these Terms, and your compliance with them, we grant you a non-exclusive, limited, non-transferable, and non-sub-licensable license to access and use the Service for your personal, non-commercial purposes only. Our license to you terminates if our agreement with you under these Terms ends.
17.2. Except for your own content, you may not under any circumstances modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, and create derivative works from, or in any other manner exploit the Service and/or any of the content thereon or the software contained therein, except as we expressly allow in these Terms or otherwise on the Website.
18. Your Conduct and Safety
18.1. For your protection and the protection of all our Customers, posting any content on the Service, as well as conduct in connection therewith and/or to the Service, which is in any way unlawful, inappropriate, or undesirable is strictly prohibited (“Prohibited Behaviour”).
18.2. If you engage in Prohibited Behaviour, or if we determine in our sole discretion, that you are engaging in Prohibited Behaviour, your Account and/or your access to or use of the Service may be terminated immediately without notice to you. Legal action may be taken against you by another Customer and other third-party enforcement authorities and/or us, with respect to your engagement in Prohibited Behaviour.
18.3. Prohibited Behaviour includes, but is not limited to, accessing or using the Service to:
- Promote or share information that you know is false, misleading, or unlawful.
- Conduct any unlawful or illegal activity, such as but not limited to, any activity that furthers or promotes any criminal activity or enterprise, or violates another Customer's or any third party's privacy or other rights.
- Transmit or make available any content that is unlawful, harmful, threatening, abusive, tortious, defamatory, vulgar, obscene, lewd, violent, hateful, or racially or ethnically objectionable.
- Transmit or make available any content or material that contains any software viruses or other computer code designed to interrupt, destroy, or alter the functionality of the Service, its presentation, or any other website, the computer software, or hardware.
- Interfere with, disrupt, or reverse engineer the Service in any manner.
19. Links to Other Websites
The Service may contain links to third-party websites that are not maintained by, or related to us, and over which we have no control. Links to such websites are provided as a convenience to the Customer, and are in no way investigated, monitored, or checked for accuracy or completeness by us. Links to such websites do not imply any endorsement by us of, and/or any affiliation with, the linked sites or their content, or their owner(s). Accordingly, when accessing such websites, we recommend that you should take the usual precautions when visiting a new website, including reviewing their privacy policy and terms of use.
20.1. If you have any concerns or questions regarding these Terms, you should contact our Customer Service Department via the links on the Site, and use your Registered E-mail Address in all communications with us.
20.2. NOTWITHSTANDING THE FOREGOING, WE TAKE NO LIABILITY WHATSOEVER TO YOU OR TO ANY THIRD PARTY WHEN RESPONDING TO ANY COMPLAINT THAT WE RECEIVED OR TOOK ACTION IN CONNECTION THEREWITH.
20.3. If a Customer is not satisfied with how a bet has been settled, they should provide details of their grievance to our Customer Service Department. We shall use our reasonable efforts to respond to any queries of this nature within a few days, and in any event, we intend to reply to all such queries within 28 days of receipt.
20.4. Disputes must be lodged within three (3) days from the date the wager in question has been decided. Claims will not be honoured after this period. The Customer is responsible for their Account transactions.
21. Assignment
Neither these Terms nor any of the rights or obligations hereunder may be assigned by you without the prior written consent of us, which consent will not be unreasonably withheld. We may, without your consent, assign all or any portion of our rights and obligations hereunder to any third party, provided such third party is able to provide the Service of substantially similar quality to the Service by posting a written notice to this effect on the Company.
22. Severability
In the event that any provision of these Terms is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms shall not be affected.
23. Breach of These Terms
Without limiting our other remedies, we may suspend or terminate your Account and refuse to continue to provide you with the Service and, in either case without giving you prior notice if, in our reasonable opinion, you breach any material term of these Terms. Notice of any such action taken will, however, be promptly provided to you.
24. General Provisions
24.1. The Term of the agreement. These Terms shall remain in full force and effect while you access or use the Service or are a Customer or visitor of the Website. These Terms will survive the termination of your Account for any reason.
24.2. Gender. Words importing the singular number shall include the plural and vice versa, and words importing the masculine gender shall include the feminine and neuter genders and vice versa, and words importing persons shall include individuals, partnerships, associations, trusts, unincorporated organizations, and corporations.
24.3. Waiver. The waiver by us, whether by conduct or otherwise, of a breach or threatened breach by you of any term or condition of these Terms shall be effective against, or binding upon us unless made in writing and duly signed by us, and, unless otherwise provided in the written waiver, shall be limited to the specific breach waived.
24.4. Acknowledgement. By hereafter accessing or using the Service you acknowledge having read, and agreed to each and every paragraph of these Terms. As a result, you hereby irrevocably waive any future argument, claim, demand, or proceeding to the contrary of anything contained in these Terms.
24.5. Language. In the event of any discrepancy between the English language version of these rules and any other language version, the English language version will be deemed to be correct.
24.6. Governing Law. These Terms are governed by the law in force in Anjouan.
24.7. Entire Agreement. These Terms constitute the entire agreement between you and us with respect to your access to and use of the Service, and supersedes all other prior agreements and communications, whether oral or written, with respect to the subject matter hereof.